Unit Knowledge Guide-SITXWHS005 Participate in safe work practices Training and Assessment Strategy procedures and programs Elective units

procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency BSBCMM511 Communicate with influence BSBLDR522 Manage people performance BSBXTW401 Lead and facilitate a team BSBPMG534 Manage project human resources If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SITXWHS005 Participate in safe work practices Training and Assessment Strategy procedures and programs Elective unitsOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner