Self-Study Guide-CHCCDE004 Implement participation and engagement strategies Training and Assessment Strategy identify and rectify telecommunications network

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Student Assessment Pack All assessment resources include context and conditions of assessment

tempering and annealing MEM07005 Perform general machining MEM07006 Perform lathe operations MEM07007 Perform milling operations MEM07008 Perform grinding operations MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12003 Perform precision mechanical measurement MEM12006 Mark off/out (general engineering) MEM12023 Perform engineering measurements MEM12024 Perform computations MEM12026 Perform advanced trade calculations in a manufacturing

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-CHCCDE004 Implement participation and engagement strategies Training and Assessment Strategy identify and rectify telecommunications networkOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the