SCORM Compliant Package-CHCECE053 Respond to grievances and complaints about the service PSP Core units BSBMKG541 Identify and

Core units BSBMKG541 Identify and evaluate marketing opportunities BSBMKG542 Establish and monitor the marketing mix BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work Elective units BSBMKG543 Plan and interpret market research Group A BSBMKG545 Conduct marketing audits Group A BSBMKG546 Develop social media engagement plans Group A BSBMKG550 Promote products and services to international markets Group A BSBCMM511 Communicate with influence Group B BSBCRT512 Originate and develop concepts Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS022 Facilitate independent travel If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid If you require RPL Kits with comprehensive benchmarking

Units of competency FBPOPR2071 Provide and apply workplace information FBPFSY2002 Apply food safety procedures FBPOPR2096 Follow procedures to maintain good manufacturing practice in food processing FBPWHS2001 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CHCECE053 Respond to grievances and complaints about the service PSP Core units BSBMKG541 Identify and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.